Selecting the right consultancy to support your ITIL initiative
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منابع مشابه
Manager’s Resistance to Organizational Change: Lesson from Ethiopian Commercial Banking Sector
The thinking and the practice of managing resistance to change is usually associated with change recipient’s psychological set up. In most cases, employees are either implicitly or explicitly considered as the prime source of resistance. Exploring the initiation and implementation of organizational change in Ethiopian commercial banks, this research found out that resistance to change does not ...
متن کاملITIL-based IT service management maturity model design in health-based organizations (Case Study: City of Tehran)
Today, Information Technology services are considered as valuable resources in all areas. For making Information Technology Management Processes purposeful and efficient in different organizations &ndash as a competitive and strategic advantage (especially in organizations responsible for health care services) &ndash it is necessary to recognize the level of maturity of the organization and rev...
متن کاملVolume1 referees
Following is a list of our colleagues who volunteered to review the manuscripts received to Geopersia during the past 12 months. I appreciate the positive actions that you have taken to participate in reviewing the manuscripts and implementing our recommendations to get the two issues published. We certainly would not be able to continue without your support and I wish to acknowledge your con...
متن کاملTowards Robust IT Service Portfolio Management
ITIL recommends implementing Service Portfolio Management as a way to actively manage IT investments, with transparency in its operations and spending. Selecting which and when projects should be executed is an important but complex task. It is all the more complex if one includes operational costs, which represent a significant component of the IT budget. We investigate techniques to provide d...
متن کاملقانون طلایی تدارک حمایت از دانش آموزان با نیازهای ویژه در کلاسهای فراگیر: از دیگران آنطور حمایت کنید که دوست دارید از شما حمایت کنند
Consider for a moment that the school system paid someone to be with you supporting you 8 hours a day, 5 days a week. Now, imagine that you had no say over who that support person was or how she or he supported you. Or imagine that someone regularly stopped into your place of employment to provide you with one-on-one support. This person was present for all your interactions, escorted you to th...
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